{"id":4383,"date":"2022-05-11T21:24:07","date_gmt":"2022-05-11T21:24:07","guid":{"rendered":"https:\/\/extra.csihelsinki.fi\/?p=4383"},"modified":"2022-05-11T21:26:44","modified_gmt":"2022-05-11T21:26:44","slug":"csi-support-is-limited-12-13-5-22","status":"publish","type":"post","link":"https:\/\/extra.csihelsinki.fi\/en\/csi-news\/csi-support-is-limited-12-13-5-22\/","title":{"rendered":"CSI support is limited 12.-13.5.22"},"content":{"rendered":"\n<p>The CSI team is celebrating the company\u2019s 37-year anniversary in Vienna on Thursday and Friday this week (12.-13.5.2022). Our customer support will be available on those days, but to a limited extent:<\/p>\n\n\n\n<!--more-->\n\n\n\n<ul class=\"wp-block-list\"><li>We concentrate primarily on acute issues that require an instant resolution. We will get back to non-urgent issues on Monday, May 16<sup>th<\/sup>.<\/li><li>Our telephone support will not be available, but you can contact us via <a href=\"mailto:support@csihelsinki.zendesk.com\">support@csihelsinki.zendesk.com<\/a><\/li><\/ul>\n\n\n\n<p>In normal use the software is very stable, but you can prevent problems during the rest of the week as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Avoid updating the software to a newer version<\/li><li>In case you don\u2019t have the latest (released on April 20<sup>th<\/sup> 2022) version already, avoid installing the software on new workstations or for new users<\/li><li>The above applies to installations \/ upgrades made from the web<\/li><\/ul>\n\n\n\n<p>We apologize for any possible inconvenience this temporary deviation from our normal service may cause. Our aim is to process all support requests during Monday, May 16th.<\/p>\n","protected":false},"excerpt":{"rendered":"The CSI team is celebrating the company\u2019s 37-year anniversary in Vienna on Thursday and Friday this week (12.-13.5.2022). Our customer support will be available on those days, but to a limited extent:","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48,54],"tags":[],"class_list":["post-4383","post","type-post","status-publish","format-standard","hentry","category-csi-news","category-news","cat-48-id","cat-54-id"],"acf":[],"_links":{"self":[{"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/posts\/4383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/comments?post=4383"}],"version-history":[{"count":2,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/posts\/4383\/revisions"}],"predecessor-version":[{"id":4388,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/posts\/4383\/revisions\/4388"}],"wp:attachment":[{"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/media?parent=4383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/categories?post=4383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/tags?post=4383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}