{"id":817,"date":"2019-01-17T12:01:20","date_gmt":"2019-01-17T12:01:20","guid":{"rendered":"http:\/\/csiextra.azurewebsites.net\/?p=817"},"modified":"2021-11-08T09:22:38","modified_gmt":"2021-11-08T09:22:38","slug":"which-csi-services-are-invoiced-separately","status":"publish","type":"post","link":"https:\/\/extra.csihelsinki.fi\/en\/about-csi-support\/which-csi-services-are-invoiced-separately\/","title":{"rendered":"Which CSI services are invoiced separately?"},"content":{"rendered":"\n<p>CSI Lawyer fee covers the support service and investigation and fixing of software bugs. Other services will be invoiced separately.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Among such billable services are e.g. &nbsp; <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>CSI Lawyer deployment and training services<\/li><li>Project work, programming and consulting <\/li><li>Update services of new CSI Lawyer versions<\/li><li>Changes and corrections of customized functionalities and integrations<\/li><li>Support service calls\/events <strong>lasting more than 15 minutes<\/strong> in case a) the problem is caused by the customer and not by a software defect or b) the call contains clear educational elements (can be considered as training services). <\/li><\/ul>\n\n\n\n<p>CSI invoices of these services according to its valid price list. A customer can always ask for a price estimate before asking CSI to provide such services. <\/p>\n\n\n\n<p>CSI software fees differ slightly by country but the service fees are the same in all countries.<\/p>\n\n\n\n<div class=\"wp-block-file\"><a href=\"\/wp-content\/uploads\/2019\/01\/CSI-Price-List-2021-Baltic-countries-ID-15859.pdf\">CSI Price List 2021 Baltic countries <\/a><a href=\"\/wp-content\/uploads\/2019\/01\/CSI-Price-List-2021-Baltic-countries-ID-15859.pdf\" class=\"wp-block-file__button\" download>Lataa<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a href=\"\/wp-content\/uploads\/2021\/03\/CSI-Price-List-2021-Sweden.pdf\">CSI Price List 2021 Sweden<\/a><a href=\"\/wp-content\/uploads\/2021\/03\/CSI-Price-List-2021-Sweden.pdf\" class=\"wp-block-file__button\" download>Lataa<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"CSI Lawyer fee covers the support service and investigation and fixing of software bugs. Other services will be invoiced separately.","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[76],"tags":[91,86,90],"class_list":["post-817","post","type-post","status-publish","format-standard","hentry","category-about-csi-support","tag-agreement","tag-customer-support","tag-services","cat-76-id"],"acf":[],"_links":{"self":[{"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/posts\/817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/comments?post=817"}],"version-history":[{"count":0,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/posts\/817\/revisions"}],"wp:attachment":[{"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/media?parent=817"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/categories?post=817"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/en\/wp-json\/wp\/v2\/tags?post=817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}