{"id":5687,"date":"2024-01-09T11:16:56","date_gmt":"2024-01-09T11:16:56","guid":{"rendered":"https:\/\/extra.csihelsinki.fi\/?p=5687"},"modified":"2024-01-09T11:16:58","modified_gmt":"2024-01-09T11:16:58","slug":"orsaken-till-problemen-med-csi-mobile-csi-mydesk-och-time-tracking-integrationerna-under-julveckan-har-identifierats","status":"publish","type":"post","link":"https:\/\/extra.csihelsinki.fi\/sv\/csi-nyheter\/orsaken-till-problemen-med-csi-mobile-csi-mydesk-och-time-tracking-integrationerna-under-julveckan-har-identifierats\/","title":{"rendered":"Orsaken till problemen med CSI Mobile, CSI MyDesk och time tracking-integrationerna under julveckan har identifierats"},"content":{"rendered":"\n<p>Orsaken bakom problemet som under julveckan (19-21.12.2023) p\u00e5verkade anv\u00e4ndningen av CSI Mobile, CSI MyDesk och time tracking-integrationerna har identifierats.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>I v\u00e5ra egna unders\u00f6kningar kunde vi lokalisera problemet till Microsofts tj\u00e4nster, och utredningen har d\u00e4refter fortsatt i Microsofts experters regi.<\/p>\n\n\n\n<p>Microsoft har nu bekr\u00e4ftat att det fanns en mjukvarufel i den Relay-tj\u00e4nst som anv\u00e4nds av CSI Mobile och CSI MyDesk samt TiQ Time- och Ilves MyActivities Pro-integrationerna. Felet berodde p\u00e5 en ny funktion som publicerades av Microsoft i december.<\/p>\n\n\n\n<p>Microsoft korrigerade alla felaktiga relays, dvs. kundernas \u201dmobilr\u00f6r\u201d, genom ett bakgrundsjobb som utf\u00f6rdes den 21.12.2023. Funktionen som orsakade problemet har tagits ur bruk helt och h\u00e5llet, s\u00e5 problemet f\u00f6rv\u00e4ntas inte \u00e5terkomma.<\/p>\n\n\n\n<p>Om ni \u00f6nskar en n\u00e4rmare teknisk f\u00f6rklaring av mjukvarufelet, v\u00e4nligen ta kontakt med CSI:s supporttj\u00e4nst p\u00e5 <a href=\"mailto:help@csihelsinki.fi\">help@csihelsinki.fi<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Orsaken bakom problemet som under julveckan (19-21.12.2023) p\u00e5verkade anv\u00e4ndningen av CSI Mobile, CSI MyDesk och time tracking-integrationerna har identifierats.","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49,55],"tags":[],"class_list":["post-5687","post","type-post","status-publish","format-standard","hentry","category-csi-nyheter","category-nyheter","cat-49-id","cat-55-id"],"acf":[],"_links":{"self":[{"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/posts\/5687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/comments?post=5687"}],"version-history":[{"count":1,"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/posts\/5687\/revisions"}],"predecessor-version":[{"id":5688,"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/posts\/5687\/revisions\/5688"}],"wp:attachment":[{"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/media?parent=5687"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/categories?post=5687"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/extra.csihelsinki.fi\/sv\/wp-json\/wp\/v2\/tags?post=5687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}