Client Identification practices looking for their form

28. May, 2019 | Blog posts

One of the speeches held at the Finnish Legal Assistant Day made our Account Manager Saara Arolainen think about the status of client identification in law firms.  

As a summary:

  • Common client identification practices are still missing; some law firms are advanced in their identification processes, others have just started defining them.
  • It is essential to know which assignments are subject to identification, how client identification differs from verification, and when verification of client identity is required.
  • Law firms are required to assess risks related to their customer relationships and assignments, and the risk assessment defines the required identification level.
  • The identification and verification obligation of a corporate customer applies to multiple different entities.
  • Client identification always takes place outside CSI Lawyer but the software detects the identification need, supports the identification process and monitors its progress as well as enables proper assignment management while waiting for the identification to be completed.

Read the blog post here.

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