help@csihelsinki.fi / +358 10 322 7880 Mon-Fri 9-16 (UTC+2)
Establish a secure connection enabling us to investigate your problem.
Submit a support request and we’ll contact you.
These experts work in our support team.

![]()

![]()

![]()

![]()

![]()

![]()

![]()
Our phone support will exceptionally close at 3:00 PM today due to our group’s Cloudy Day customer event and staff absences caused by illness. Please send your support requests by email to help@csihelsinki.fi as we continue handling them as usual. Read more >>
Some of our CSI cloud service customers having their database in SecFlows data center are currently unable to connect to the service. Attempts to log in to the software may result in a connection error message. NOTE! The issue was resolved on Sunday, 1 November 2026, at 17:50. All CSI databases hosted in the cloud…
Read more >>We have today released a new version of all the new CSI applications. These versions deliver many new features and improvements requested by our customers along with fixes for customer-reported issues. You’ll find their release information on our new support portal https://help.csihelsinki.fi/hc/en-us or using the following links: Read more >>
The following CSI Lawyer user guides are available on the Instructions tab:
If you do not find what you look for, please contact the CSI support, help@csihelsinki.fi.