CSI SUPPORT SERVICE


help@csihelsinki.fi / +358 10 322 7880 (Mon-Fri 9-16 UTC+2)

Download Remote Support

Establish a secure connection enabling us to investigate your problem.

Send Support Request

Submit a support request and we’ll contact you.

These experts work in our support team.

Emilia E.

Daniela H.

Iida S.

Isabel E.

Jenni N.

Niklas T.

Jari L.

 

Latest

New CSI MyOutlook has been released 25.5.26

We have released the first version of CSI MyOutlook, designed to enhance the daily work of the CSI software users. The application brings CSI’s core functionality directly into Outlook, enabling the management of transactions, tasks, and work time within the familiar Outlook environment. Read more >>

New CSI Mobile version is available 25.5.26

A new update for the CSI Mobile (Tablet) application has been released, addressing user-reported issues, renaming the application to CSI MyMobile, and introducing a few new features. Read more >>

CSI Lawyer 13.0 has been published

CSI Lawyer version 13.0 has been published and it is available for customers downloading their software updates from the web. For customers having a company-specific update package, we’ll start deliveries in the coming weeks. Read more >>

Links

CSI’s web site

CSI in Social Media:

 

CSI LAWYER 12.0 USER GUIDES

The following CSI Lawyer user guides are available on the Instructions tab:

  • Guide for Basic Functions: how to manage customers, legal matters and daily tasks, handle pricing and make entries (+ the CSI Lawyer structure and basic functions).
  • Guide for Invoicing and Payments: how to invoice, and handle payments and manage assets.
  • Power User Guide for Reporting: how to use the reporting tools: dashboards, pivot reports, and print reports.
  • Power User Guide for Settings: how to manage settings and parameters related to system use and user permissions.
  • Guide for User Rights:  how to set the desired user permissions for different user types, workspaces, matter roles and user groups.
  • Best User Tips: how to reduce the number of clicks and personalize the software for your use.

If you do not find what you look for, please contact the CSI support, help@csihelsinki.fi.