CSI SUPPORT SERVICE


help@csihelsinki.fi / +358 10 322 7880 (Mon-Fri 9-16 UTC+2)

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These experts work in our support team.

Emilia E.

Daniela H.

Jannina F.

Jenni N.

 

Melina M.

Niklas T.

Jari L.

 

Latest

CSI Lawyer 12.1 update package 16.12.25

We’ll publish a new CSI Lawyer 12.1 update package. Again, it fixes the software defects reported by customers. Note! Customers using an integration to Netvisor bookkeeping system will need to update to their integration before the year-end. Read more >>

CSI support phone closed on November 20, from 11 am to 1 pm

Our support phone line will be closed due to internal training on Thursday, November 20, 2025, from 11:00 to 13:00. Read more >>

CSI Lawyer 12.1 update package 11.11.25

We have published a new CSI Lawyer 12.1 update package. Again, it fixes the software defects reported by customers and offers two new features for our Swedish customers. Read more >>

Links

CSI’s web site

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CSI LAWYER 12.0 USER GUIDES

The following CSI Lawyer user guides are available on the Instructions tab:

  • Guide for Basic Functions: how to manage customers, legal matters and daily tasks, handle pricing and make entries (+ the CSI Lawyer structure and basic functions).
  • Guide for Invoicing and Payments: how to invoice, and handle payments and manage assets.
  • Power User Guide for Reporting: how to use the reporting tools: dashboards, pivot reports, and print reports.
  • Power User Guide for Settings: how to manage settings and parameters related to system use and user permissions.
  • Guide for User Rights:  how to set the desired user permissions for different user types, workspaces, matter roles and user groups.
  • Best User Tips: how to reduce the number of clicks and personalize the software for your use.

If you do not find what you look for, please contact the CSI support, help@csihelsinki.fi.